General

LOGGING INTO THIS HELP CENTER PORTAL
The Help Center portal offers an account that you can log into to see a history of your tickets. This login is different than the backoffice login. When sub...
Mon, 27 Nov, 2017 at 9:48 PM
How do I set up my security questions on the backoffice?
Thu, 14 Dec, 2017 at 1:17 PM
How can I earn commissions from purchases made by Members that I enrolled through my USI-TECH website?
If you've recently enrolled as a USI-TECH member, you can upgrade to Affiliate and participate in the commission pay plan. In your customer backoffice ...
Mon, 27 Nov, 2017 at 9:34 PM
What if I send payment after the 10 minutes has expired?
If BTC is sent to that wallet ID after the 10 minutes has expired the money sent will be available in the users account balance the next day. The order will...
Thu, 2 Nov, 2017 at 2:19 AM
Is it ok to close the browser tab before the transaction is confirmed on the blockchain?
Yes, order will still be marked paid when payment is confirmed. The payment confirmation process can take up to 24 hours but typically occurs much faster.
Thu, 2 Nov, 2017 at 3:07 AM
Concerning delays in receiving the activation email
Answer: The activation email should be received within 24 hours of registration. Once received, you should fill out all your contact info or your accou...
Tue, 19 Sep, 2017 at 2:58 PM
Situational: If customer can only use 1 hand (disabled)
Answer:   We wanted you to know that we value and respect all our members. We will take note of the challenges you are encountering as our only goal for...
Tue, 19 Sep, 2017 at 2:53 PM
When making a purchase, what is the 10 minute timer for?
The timer counts down the time you have for making the payment which means you must send the required BTC amount to the wallet code provided within 10 minut...
Thu, 2 Nov, 2017 at 3:36 AM
Is the Wallet ID still valid if I close my browser before I've sent payment?
Yes, it is tied to your account indefinitely.
Thu, 2 Nov, 2017 at 3:05 AM
Where to find the affiliate link and how to personalize?
Answer:   In order for you to find your affiliate link/referral code, please go to your dashboard and scroll to the middle of the page. There you will see...
Tue, 19 Sep, 2017 at 3:15 PM